Module 8 - Presentations Relating to the Deceased - Tuesday 12th July 2022 (1/2)

12 July 2022 · Danny Freeman QC - Counsel for Shucare Family, Counsel to the Inquiry · 1:32:17
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Grenfell Tower Inquiry - Module 8 - Presentations Relating to the Deceased - Tuesday 12th July 2022 (1/2)

Key moments

Full transcript

00:00:26 good morning everyone welcome to today's hearing today we're going to hear more presentations uh in relation to those who died in the fire yes

00:00:37 yes mr chairman good morning to you good morning members of the panel we're grateful for the short delay in the start to the proceedings this morning may i invite please mr mr danny freeman qc

00:00:48 qc to come back to the podium to make the presentation on behalf of the chuker family that is syria chuker from flat 191

00:00:59 from flat 191 bassem chuca from flat 193 nadia chuca miyano chuca fatima chuca and xylab chuca all also from flat 193

00:01:11 and xylab chuca all also from flat 193 may i also repeat the trigger warning that i've given in most of the other presentations which is to say that many of those here today and watching on the live stream may find what they are about to hear distressing

00:01:23 what they are about to hear distressing and if they do then they are free to leave the room or to look away from the live stream appropriately thank you very much mr friedman

00:02:06 when you have lost six family members spanning three generations as the shoe care family have the pain is unfathomable

00:02:17 the pain is unfathomable it is impossible to conceive may i open with the family's words memories memories memories this is all we have

00:02:28 we have cherishable memories lovable memories laughable memories enjoyable memories we could go on and on they will always be in our heart and

00:02:40 they will always be in our heart and soul

00:02:41 soul they will never be forgotten

00:02:53 and their three daughters mirna fatima and zainab lived in flat 9193 on what became floor 22 after the refurbishment nadia's mother syria

00:03:06 refurbishment nadia's mother syria shukere moved into flat 191 on the floor in 2013

00:03:12 in 2013 all six members of this family died in the fire

00:03:17 the fire they are survived and deeply mourned by syria's free surviving children nabil sosan and hissam bassam's sister malach

00:03:28 bassam's sister malach bassam's parents bader and tan and syria's mother hayat and syria's younger brother

00:03:36 brother jamil

00:03:37 jamil however the loss is also suffered by a large extended family including many young nieces nephews and cousins all of whom were deeply connected with

00:03:50 all of whom were deeply connected with the lives of those who died can i start with the formal details relating to each individual syria shukere was born on the 25th of

00:04:02 syria shukere was born on the 25th of october 1956 she was 60 years old at the time of her death

00:04:08 death her place of birth was nile village in the balbeck district of lebanon syria worked all her life in the catering is industry at the royal marsden hospital

00:04:19 industry at the royal marsden hospital she was the sole tenant at flat 191 grenfell tower her daughter sausan lived with her

00:04:28 with her nadia shuker was syria's daughter and the wife of bassam shuker she was born in london on the 14th of january 1983. she was 34 years old when she died she

00:04:42 she was 34 years old when she died she was a nursery school teacher assistant at the local avondale park primary school on cerdo road many children in the local area knew nadia just as they knew her children who

00:04:53 nadia just as they knew her children who i now turn to

00:04:58 me in a shoe care i apologize before i turn to our children

00:05:03 children may i deal with basum shuker basum shuker was born on the 1st of december 1976 he was 40 years old when he died he too came from now village in lebanon

00:05:16 he too came from now village in lebanon bassem worked as a supermarket section coordinator at marks and spencers on earl's court road he and his family lived at flat 193 grenfell tower

00:05:27 grenfell tower maya then turned to the children miyana shuker was born on the 22nd of november

00:05:35 november 2003.

00:05:37 2003. she was 13 years old she was a secondary school pupil at kensington aldridge academy fatima schucare was born on the 1st of march

00:05:48 march 2006.

00:05:50 2006. she was 11 years old she was a primary school pupil at avondale park primary where her mother worked zainab shuker was the third of the three daughters

00:06:01 daughters born on the 17th of may 2014 she was three years old she had started at the nursery school at avondale park

00:06:12 sir you will recall commemorations on the 22nd of may 2018 and on the 30th of may 2018

00:06:20 2018 presented by serious surviving children during which a letter written by bassam's parents was also read out those commemorations contained powerful video presentations

00:06:33 video presentations you heard from all quarters about what an extraordinary close-knit joyful and loving family nadia and bassam had

00:06:44 bassam had on the floor 22 the family were always knocking on each other's doors and in each other's homes you also heard of the families close ties into their community in the tower

00:06:56 ties into their community in the tower in avondale school where nadia worked zainab just started and the other girls had attended meena was at the academy and fatima was about to start there in september

00:07:07 september syria had worked at the royal marsden hospital under the supervision of pili burton from flat 165 who you heard was devoted that he syria was devoted to

00:07:18 devoted that he syria was devoted to when hissam and now bill drove around so many hospitals on the 14th of june they would find understanding and sympathy in the royal marston which his son recognized because pilly and his mum

00:07:30 son recognized because pilly and his mum spoke so highly of it

00:07:34 turning to each of the deceased syria shoe care as you heard was born in 1956 in lebanon and helped bring up her young siblings in the early nineteen seventies syria

00:07:47 in the early nineteen seventies syria emigrated to the uk and married gas and shuker who sadly passed away in 2002. they made a home in south kensington in the rural borough of kensington and chelsea where they raised their four

00:07:59 chelsea where they raised their four children

00:08:01 children no one you were told worked harder than syria to care for and support their family

00:08:07 family she was a loving caring mother who prioritized preparing her children for life's challenges working hard to give them the opportunities she did not have including the best possible education

00:08:20 the best possible education syria was remembered as a proud resilient and devout woman who was patient and gentle and always thought of others before herself she instilled in her children the

00:08:31 she instilled in her children the importance of respect for oneself and others

00:08:34 others her delicious lebanese cooking would even

00:08:37 even give even a top chef a good run for his money

00:08:41 money syria took great pleasure in all her children and grandchildren and loved to spoil them rotten with gifts treats and fun days out as a family

00:08:54 nadia shukem was remembered by her older siblings as their cute and adorable baby sister who they all squabbled over bathing feeding and cuddling

00:09:06 feeding and cuddling one of her nicknames was munchkin nadia had a heart of gold with the work ethic and resilience of her father and mother

00:09:15 mother her cheeky smile brightened up the people around her nadia's passion was to work in child care

00:09:22 care she started at the very beginning by going to college and then working at avondale nursery where she was much valued by parents colleagues and children alike nadia also spoke her mind

00:09:34 nadia also spoke her mind she was a fighter she would always stand up for her rights and always knew the difference between right and wrong and so it was that she expressed her opposition to features of the refurbishment works that have been the

00:09:46 refurbishment works that have been the subject of inquiry in module three since the fire happened the family has been amazed how many strangers have come up to say that they were connected to nadia and how much

00:09:59 were connected to nadia and how much they loved her she touched many lives there is now a memorial to her at the school she was sociable and had a lot of close friends

00:10:14 basim shuker came from the nile village in the balbeck district of lebanon bassium and nadia met and married in lebanon

00:10:23 lebanon their love for each other was so profound that family and friends called them romeo and juliet together

00:10:32 together they raised three beautiful children fatima and zainab who all tragically perished in the fire bassam was an incredibly hard working

00:10:43 bassam was an incredibly hard working and conscientious person he would do anything to put food on the table of his family

00:10:49 family he worked his way up in marks and spencers from sales assistant to section coordinator he was professional and rigorous at work to the extent that staff were in awe of and respected him

00:11:01 and respected him but at home he was very different showing his gentle and caring side bussin would wake up as early as 4am and would always cycle to work because it

00:11:12 would always cycle to work because it saved money and kept him healthy he tried to persuade sorshan shuker his sister-in-law to cycle with him as they worked together but sausan would prefer to take the bus

00:11:23 to take the bus despite his discipline at work basum still made the job fun with a joke up his sleeve and his desire to make people happy and smile panel

00:11:34 panel you get a certain measure of this man in that during the early stages of the fire at oh 155 he texted colleagues at work to let them know he would not be

00:11:45 work to let them know he would not be there the following day but wanted to support them early to make backup arrangements he told them sorry guys for letting you down

00:11:56 sorry guys for letting you down even when sorson called bassam on the night

00:11:59 night he first his first thought was to reassure her that everything was all right even though he was trapped in a burning building turning now to the children

00:12:13 you heard during commemorations how close miyana fatima and zainab were to one another and to hissam and nabil's children and how they loved

00:12:24 how they loved their aunties uncles and grandmother

00:12:29 miyana shuker was nadia and bassam's eldest daughter she was a student at kendington aldridge academy where she had many friends

00:12:40 academy where she had many friends she was bright and confident and loved learning

00:12:43 learning she wanted to study law and be a lawyer like her mum she loves swimming at the time aged 13 she was like a sunflower opening

00:12:55 she was like a sunflower opening excelling in all areas of her life she was a talented artist she also brought a smile to people's faces

00:13:03 faces she was a naturally resilient person who was also protective over her younger sisters

00:13:09 sisters you will hear about her courage and intelligence during the fire she like her sister fatima loved clothes and would often go shopping with sausage

00:13:21 and would often go shopping with sausage saucer would sometimes come home to find me and her and her friend had been trying on all her clothes and shoes she had an excellent sense of humor and came and that came through clearly from

00:13:33 came and that came through clearly from the entertaining video sketches shown at the commemoration hearing which they poignantly captured also the everyday life in her home at grantham

00:13:49 fatima you care was the middle child of the family at 11 years old she was completing year six at avondale park primary school and about to go to secondary school fatima's

00:14:02 about to go to secondary school fatima's passion was to be a gymnast she was a loving caring and gentle girl with her future ahead of her to do what she dreamed she loved music and was very popular

00:14:13 she loved music and was very popular with a lot of friends you heard from her teacher that fatima was held in high esteem at the school as a delightful charming little girl like her elder sister fatima was a

00:14:24 like her elder sister fatima was a bright and conscientious student and like her parents deeply respectful of others

00:14:31 others she was also extremely active and loved sport she played in the school football team with three of her best friends finally

00:14:40 finally zainab shuker also known as zuzu aged just three at the time of the fire her birth completed the family

00:14:51 her birth completed the family relatives and friends alike instantly fell in love with her they describe her as adorable the spark of the family a showstopper who would steal the limelight no matter the occasion

00:15:04 limelight no matter the occasion zainab had the same type of cheeky smile as her mother it would light up the room you heard of zainab's sense of humor she would sneak in and interrupt her

00:15:15 she would sneak in and interrupt her cousin's games and conversations she loved to recite her favorite nursery rhymes with a great deal of flair syria issue care would care for zainab during the day so

00:15:27 would care for zainab during the day so that nadia could work this was a bond that zainab could enjoy in her all too young life

00:15:39 may i deal with further background matters relevant to the night of the fire

00:15:47 first the tenancy swap that brought syria and sausan to live at grenfell sirius uk came to move to flat 193 by virtue of three-way

00:15:59 virtue of three-way mutual tenancy exchange syria moved from the original three-bedroom flat elsewhere in the borough

00:16:07 borough syria and saw sam moved to flat 191 grenfell tower helen gebremesko moved to flat 186 and the prior tenant of flat 186

00:16:18 and the prior tenant of flat 186 moved to syria's previous syrian saucer moved from their much larger flat to be in the one-bedroom flat 191

00:16:29 to be in the one-bedroom flat 191 because they wanted to be closer to bassam and nadia and in the context of syria's significant physical health conditions and care needs the whole family assisted syria in

00:16:41 the whole family assisted syria in different ways to allow her to lead a normal life

00:16:47 sir at the commemoration you heard how syria's health deteriorated after her husband's death she's developed severe arthritis including osteoarthritis of the knees

00:16:58 including osteoarthritis of the knees and also suffered from chronic pain including back pain which would radiate to her legs high blood pressure vertigo and low vitamin d levels for which she received medical treatment

00:17:12 which she received medical treatment her ill health brought her work in catering to an end and eventually meant she had to walk with a stick her mobility problems were such that once she moved to flat 91 on floor 22

00:17:25 once she moved to flat 91 on floor 22 she was unable to leave the home when the grenfell lifts were out of order on this point may i add that the anthropology evidence in respect of

00:17:36 anthropology evidence in respect of syria shoe care found evidence of osteophyte formation indicative of degenerative disease syria's physical health problems were known to her previous landlord family

00:17:48 known to her previous landlord family mosaic and peabody direct at the time of the exchange indeed by virtue of her use of a walking stick her mobility problems were clear to all those she interacted with

00:18:01 to all those she interacted with the significance of syria's mobility issue for the fire for fire safety was not considered within the tenancy exchange application process or during the period of her tenancy at grenfell

00:18:13 the period of her tenancy at grenfell as of date of the fire and as you know with all other residents with relevant disabilities there were no arrangements in place to assist assyria to evacuate the building

00:18:24 assist assyria to evacuate the building via the single staircase in the event of a need to do so nor were there any pre-existing communications or arrangements with the lfb to secure her assisted evacuation

00:18:36 assisted evacuation or rescue

00:18:38 or rescue it bears noting that in addition to syria's vulnerability nadia fatima and zainab are all understood to have suffered from asthma reference to which was made during

00:18:50 reference to which was made during nadia's 999 call at 2 37 am which i will come to shortly

00:19:05 my return to the time of the fire

00:19:11 nabil shuker visited bassam and nadia on the night of the 12th of june and stayed with them until the following morning the children of hisam and kona shuker

00:19:23 the children of hisam and kona shuker stayed overnight with their grandmother syria and were taken to school by their uncle nabil on the morning of the 13th of june

00:19:31 of june cctv cctv images show the last sightings of the family returning to their home on the 13th of june in the afternoon

00:19:43 in the afternoon dealing with them in turn bassam shuker can be seen with his bike in the lift lobby of grenfell tower waiting to go up into the building at 1502

00:19:55 1502 miyana shuker was in the lift lobby of grenfell tower waiting to go up at 15 34 she was coming home from school syria shukai

00:20:06 syria shukai with fatima and zainab can be seen in the lift lobby of the tower at 15 38 the grandmother had picked up the younger children from school

00:20:17 younger children from school and nadia shuker arrived back from work and was in the lift lobby of the tower waiting to go up at 16 13. after that time

00:20:28 after that time his samsuker picked his children up from his mother's flat

00:20:32 flat and he briefly saw syria nadia bassam and their three children a final time before returning home

00:20:43 the phase one analysis of the footage of the external fire spread on the flat six column of the tower confirms that the fire reached floor 22 before o 1 26

00:20:57 fire reached floor 22 before o 1 26 some of these matters were introduced last week but i am now going to give more detail in relation to this floor naomi lee from flat 195 began to smell

00:21:08 naomi lee from flat 195 began to smell smoke in her flat as early as 01 15 to 01 17 and called her husband lee chapman who was in malaysia at 0120 to tell him

00:21:19 who was in malaysia at 0120 to tell him about the smoke she then called the lfb control room for the first time at 0121 to tell them that she could smell smoke she was told that the fire was on floor

00:21:30 she was told that the fire was on floor four and that they should stay in their premises

00:21:34 premises naomi lee and lydia lowe naomi's cousin then saw mariam and esla el guari on their landing who told them that there was a fire in their kitchen in flat 196.

00:21:46 was a fire in their kitchen in flat 196. naomi lee and lilia lowe would shortly after shelter in nassem and basa nadia and bassam's home mariam welgari as you know made a call

00:21:57 mariam welgari as you know made a call to the control room at 0-130 once inside flat 205 on floor 23 she told the operator that her kitchen was on fire in flat 196 and that there

00:22:08 was on fire in flat 196 and that there was smoke in flat 205 where she had now taken shelter

00:22:15 according to naomi lee and lydia lowe it was difficult to evacuate from floor 22 at the time due to the number of people coming up the stairs i addressed you in detail on the various

00:22:27 i addressed you in detail on the various factors behind this upwards migration in the presentation for debbie lamprell on the 6th of july 2022. can we look at the additional events on

00:22:39 can we look at the additional events on this particular floor before o130 the daughter of hearst way walk resident nadia el bhuti called minasuke her best friend

00:22:52 called minasuke her best friend to tell her there was a fire meena's immediate response was that she needed to go next door to help her grandmother who she mentioned relied on a walking stick

00:23:03 a walking stick at around this time nadia shoe care invited naomi and lydia into flatland 193 where they saw the children and the quote nani from flat 191

00:23:15 quote nani from flat 191 that would have been syria

00:23:19 between 0130 and 0-150

00:23:23 and 0-150 control room operators took calls from occupants on floor 22 informing them that the fire had adversely affected the floor

00:23:31 floor at

00:23:32 at 0-1308 anthony disin from flat 194 called the control room to say that it was terrible on his floor and that he could not see his hand in front of him

00:23:43 could not see his hand in front of him he was assured we're on our way to which anthony dissin replied i'll tell all the rest

00:23:51 at 01 30 38 naomi lee again called the control room she indicated that she was in her neighbor's home and informed cro gots that there's all

00:24:03 and informed cro gots that there's all smoke now

00:24:05 smoke now she said that her neighbor had told her that the fire was in the kitchen on floor 22.

00:24:11 floor 22. the control room did not establish which flat the caller was now in how many people were with her or the fact that the fire was in the kitchen

00:24:21 kitchen of flat 196. at 01 34 50 hashim kadir from flat 192 called the control room to tell them

00:24:33 192 called the control room to tell them that they were in that flat and said that they quote couldn't get down the stairs because the stairs is full of smoke

00:24:45 naomi shuker

00:24:56 naomi shuker made her first call to the emergency services

00:24:59 services at 1 40 46 she got through to bt pre-exchange and responded that there was a fire at grenfell tower and gave her location the 22nd floor

00:25:11 and gave her location the 22nd floor her flat number flat 193

00:25:15 flat 193 and requested the attendance of the fire brigade

00:25:20 this was a point in time when the emergency call system was overloading the phase one report established at volume two paragraph

00:25:31 paragraph 12.69

00:25:32 12.69 that between o140 and o150 the lfb control room received 21 emergency calls from residents trapped in the building

00:25:43 from residents trapped in the building and from members of the public nadia was therefore placed in a holding career queue waiting to be connected to a control room a queue which she remained in for

00:25:55 room a queue which she remained in for over seven minutes she was informed by bt that the london fire services were aware of the fire and was told to hold the line while she was connected to the

00:26:07 the line while she was connected to the fire services children's voices and arabic possibly syria shoe care speaking can be heard in the background during the call

00:26:19 nadia was finally diverted to essex fire and rescue service at 0 1 48. immediately upon connection nadia said please help us

00:26:31 please help us the implication was that she was not alone but she was not asked about that neither was she asked about the profile of the people in the flat nadia repeated that she was in flat 193

00:26:45 nadia repeated that she was in flat 193 on the 22nd floor that it was getting very smoky inside the house and said it's getting a lot on the 22nd floor by it she must have met the fire

00:26:58 by it she must have met the fire having waited a considerable period to be put through nadia was informed we'll go back through london for you for reasons i will return to this did not happen

00:27:11 anthony dison was put through to the lfb control room at 0 150 to tell them that smoke was coming into flat 194 and that he could not see anything he was told

00:27:22 not see anything he was told we're going to come up we've got firefighters coming to the 22nd floor already

00:27:29 already in none of these calls panel between 0130 to o150 where the occupants of floor 22 advised to evacuate and in none of the calls were details

00:27:40 and in none of the calls were details taken to establish the profile of residents to establish whether evacuation was possible

00:27:48 at 0148 immediately after the call to the essex control room or perhaps during it nadia shuker sent a text message to her friend helen gabriel mescal which

00:28:00 friend helen gabriel mescal which confirmed her understanding to quote stay in

00:28:06 following that 0-1 38-48 call from nadia essex control room made efforts to try and contact the lfb directly and via group manager dilly the national

00:28:17 group manager dilly the national information liaison officer or nilo as the role was known they could not get through on a direct line until 0218

00:28:28 line until 0218 when cro marshall spoke to cro adams in the lfb at o2 1815 she said that the flat number of the caller on the 22nd floor had not been

00:28:39 caller on the 22nd floor had not been provided

00:28:40 provided as the phase one report found that volume 2 paragraph 14.296 269 that was in fact incorrect as nadia had supplied the flat number

00:28:52 supplied the flat number during the o148 call

00:28:58 at 0-226 the knee-length gained contact with the metropolitan police and asked if someone could pass the message on to the lfb

00:29:07 the lfb that essex had received a call from residents in flat 193 on floor 22. the phase 1 report found at volume 2 paragraph

00:29:19 paragraph 14.270 that quote it is unclear whether the messages relate to the control room by essex frs were passed on to the incident ground and if so how

00:29:30 and if so how there is no record that the messages were passed on at that time although it is possible that smo olif did so the inquiry does however have clear

00:29:42 the inquiry does however have clear evidence that service requests were made and passed to the fire ground following the earlier calls from other residents on floor 22. they were as follows

00:29:53 on floor 22. they were as follows a control room request referred to quote persons on 22nd floor smoke coming into flat

00:30:00 flat it was created at 01 32 29 was in process on the log at 01 35 36 but only recorded as completed at 01 41

00:30:13 but only recorded as completed at 01 41 35

00:30:15 35 there were radio messages to various lfb pumps between 01 35 and 01 36 that stated quote we've got persons on twit on the 22nd floor with smoke coming into

00:30:27 on the 22nd floor with smoke coming into their flats the phase one report found that volume 2 at paragraph 11.155 that these messages were probably would probably not have been passed on to the command unit until after 0.143

00:30:43 the earliest known list of fsg's calls at the incident ground known as the saddlers list was drawn up at approximately between o140 and o150

00:30:54 approximately between o140 and o150 it referred for these purposes to flat 195 floor 22. in other words the only call registered at the incident ground at that time was

00:31:05 at the incident ground at that time was the 121 call but that was made by naomi but by this time we know from the 01 38 call she had already moved to her

00:31:17 call she had already moved to her neighbor's flat

00:31:20 at 0.209 the control room called through to command unit 8 to indicate quote we've got a caller in flat 192 on the 22nd floor unable to leave

00:31:31 on the 22nd floor unable to leave and that appears to link to the call between hashim khadir and crr duddy at 01 34 and we can return to some of these matters on the kadir family presentation

00:31:43 matters on the kadir family presentation that will follow this one

00:31:54 so um

00:31:55 um may i ask for a 10 minute break and um if we need more time we'll ask for yes of course we understand that that's an appropriate moment of course we'll rise well is ten

00:32:08 moment of course we'll rise well is ten minutes going to be long enough we would normally have a longer break in the morning but may i ask for 15 yes

00:32:14 yes thank you very much we'll rise for 15 minutes then thank you 11 15.

00:46:59 yes it's treatment thank you for the break panel i'm also going to speak a little slower so that the interpreters can keep up with me right

00:47:13 before we adjourned i'd summarized the service requests from control rooms to the fire ground relating to floor 22 that were made between 0141

00:47:25 made between 0141 through 20209

00:47:29 no deployments were specifically made to the floor for the purposes of rescue until after 0.303

00:47:40 until after 0.303 at which time watch manager de silva deployed firefighters cod and joseph

00:47:49 by way of a trigger warning in a moment i'm going to ask for an image of a list of flats to be brought up this is a handwritten list on the wall of law free

00:48:00 on the wall of law free it was created while the bridgehead was still there it will show flat numbers and references to how many persons were understood to be there

00:48:10 be there does not contain any other images or of fire and the like but if anyone does not want to see it may they please look away now

00:48:24 on that basis may i call up met three zeros one five eight one nine

00:48:36 i'm going to address you about the numbers towards the top

00:48:41 two points first

00:48:44 first this single deployment reflected on the wharf of floor 3 is 22

00:48:51 is 22 195

00:48:54 195 and then it says to its left hand side cod and johnny

00:49:00 and that is the only dedicated deployment to the floor and it was as we said before the break outdated as naomi lee relayed the control room at

00:49:11 as naomi lee relayed the control room at 01 30 38 that they had moved to the neighbor's house now this reference is derived from the sadler's list which was by then

00:49:22 which was by then nearly one and a half hours old can we just keep it up and i'll make our second point is that unlike other flats or floors that you can see there

00:49:36 flats or floors that you can see there there is no circle

00:49:38 circle or tick around 22 193

00:49:43 22 193 the absence of a circle may indicate there was no further information about the floor or flat that was passed to the bridgehead before it moved down to the ground floor at approximately 03

00:49:54 03 15.

00:49:58 take the image down please

00:50:01 i'm going to return to the cod joseph deployment but for now please bear in mind that neither firefighter tragically reached

00:50:13 tragically reached the 22nd floor this was a missed opportunity for those on that floor firefighter cod would however meet naomi lee and lydia low coming down

00:50:26 meet naomi lee and lydia low coming down from the floor

00:50:29 there were no further deployments to floor

00:50:32 floor 22 after this time

00:50:37 bears adding and as you have heard at 0.156 the paddington crew were deployed to the top floor for the purposes of firefighting not search and rescue

00:50:49 not search and rescue at some point between floors 20 and 21 they discovered for duma ahmed and brought her down firefighter roberts who traveled the furthest up the building than any other

00:51:02 furthest up the building than any other firefighter that night as far as we understand the evidence reached floor 22 where he says he quote opened the door to the floor stuck his head in

00:51:14 stuck his head in shouted out but received no response from anybody so he went back down there is no evidence that his presence registered with any of the multiple

00:51:25 registered with any of the multiple remaining occupants on floor 22. professor perce's evidence has highlighted the tragic potential for residents to escape via the stairs

00:51:36 residents to escape via the stairs including the top floor throughout the night

00:51:40 night however

00:51:41 however for a resident with significant mobility issues such as serious you care unassisted evacuation was not a realistic option walking down 22 step floors

00:51:53 walking down 22 step floors even with a family members assistance would have been very difficult for syria even in normal times moreover once the conditions in the staircase deteriorated there was no

00:52:04 staircase deteriorated there was no realistic prospect of walking down within a time scale that would have averted collapse due to exposure to smoke

00:52:11 smoke to acid and to asphyxiant gases it is a fact that residents with such mobility mobility impairments and family or friends who were not prepared to leave them were trapped

00:52:24 prepared to leave them were trapped on this we draw attention to the status of the grenfell lifts which phase one established at volume four paragraph 3411 were not firefighting lifts and

00:52:35 3411 were not firefighting lifts and even in the early stages of the fire could not be brought under control by the lfb in order that they could be used for the purposes of search and rescue the inquiry will in due course determine

00:52:46 the inquiry will in due course determine submissions made in other modules about the course of that situation

00:52:53 members of the panel i'm now going to turn to deal with the further calls the families attempt to escape and the khadir family entering flat 193 from flat 192

00:53:05 flat 193 from flat 192 to get our bearings can we please have the mps floor plan on the of the 22nd floor and we've seen this similar diagram before may i give a trigger warning about it

00:53:16 trigger warning about it again it's a floor plan that will show names of those who died but no other images can i ask for m-e-t 000

00:53:30 m-e-t 000 12529 and page 24.

00:53:37 looking at that plan can i just deal with what's gone on across the floor the el guaris have moved upstairs

00:53:48 the el guaris have moved upstairs to the 23rd floor from flat 196. you see the six flat naomi lee and lydia lowe have moved from flat 195 to flat 193 to the home of

00:53:59 flat 195 to flat 193 to the home of nadia and bassem the kadir family with their three children was still at this time in flat 192. tony disson remained in flat 194

00:54:13 tony disson remained in flat 194 serious shoe care had moved from flat 91 191 into flat 193 to be with the rest of her family possibly brought there by her granddaughter myanna

00:54:27 we can take down the diagram

00:54:31 as you will hear in later presentations multiple calls were made from floor 22 in the second hour of the fire please bear in mind those calls when you consider the situation of the shoe care

00:54:43 consider the situation of the shoe care family

00:54:45 family for present purposes may i focus particularly on the calls from flat 193

00:54:53 we know that from 0236 the shuker family recommenced making emergency calls at o2 36 39 nadia shuker connected to bt

00:55:04 at o2 36 39 nadia shuker connected to bt exchange

00:55:05 exchange she said that we need to know what's going on

00:55:09 going on although not reflected on the transcript a voice can be heard on the recording saying that there's a fire next door upon being transferred to the lfb control room at 0237 nadia shukai told

00:55:24 control room at 0237 nadia shukai told them

00:55:25 them that they were in flat 193 on the 22nd floor and that there were eight people in the room she explained that there was a buildup of smoke in their flat coming from a

00:55:36 of smoke in their flat coming from a fire next door although she had blocked the doors and shut the windows as advised

00:55:42 advised she repeated throughout the call with increasing anxiety that there was too much smoke in the room the transcript records nadia saying

00:55:53 the transcript records nadia saying that she had very bad asthma though listening to the recording it may be that she said that a child had very bad asthma which could have been a reference to fatima or zainab shuker

00:56:05 reference to fatima or zainab shuker in this call nadia asked can the helicopter take us please rescue by helicopters was something that would be raised by various occupants of

00:56:16 would be raised by various occupants of the flat in subsequent course

00:56:20 ciara adams made no response to that request she told her we're trying to get to you as soon as possible and we are coming to you we will get to you okay

00:56:31 coming to you we will get to you okay in the background a male voice believed to be basim should care could also be heard to ask if there was a helicopter nadia was told to ring back if it starts

00:56:42 nadia was told to ring back if it starts catching fire in your house the call was ended by the lfb on the tape the caller remained on the line and was heard to say if you send us

00:56:53 line and was heard to say if you send us the helicopter we can get out of the window

00:56:58 as the phase 1 report found volume 4 paragraph 29 94 and 99 the stapled advice had been revoked in the control room at around

00:57:10 revoked in the control room at around 0.235 although there would have been a period of time during which this was relayed to into two individual cros the shucare family were not given that

00:57:21 the shucare family were not given that advice to get out at this time

00:57:26 at 0 2 42 11 a male caller understood from the audio understood from the audio during nadia's 0237 call to be bus and shoe care called

00:57:37 0237 call to be bus and shoe care called 999 again

00:57:39 999 again upon connecting with bt exchange basham can be heard on the recording to say we are burning in the house fire brigade quickly please we are dying

00:57:50 fire brigade quickly please we are dying guys we can't sit in the house from the smoke

00:57:54 smoke button was then put through to cro adams at 0243

00:57:59 at 0243 55

00:58:00 55 he told her that the fire was about to come into flat 193 where there were seven or eight people he asked

00:58:09 he asked if you send helicopter from the other side you can get out other side but was informed we don't have any helicopters i'm sorry the operator then told the family for

00:58:21 the operator then told the family for the first time that they needed to get themselves out now bassem replied we can't get out of the building

00:58:29 building there is smoke everywhere the operator said that bassam had to leave but ended by saying you make the decision

00:58:38 decision whether you think you need to leave or not

00:58:41 not the phase 1 report found that volume 4 paragraph 29 99 that this was not the clear and uncompromising advice that som

00:58:52 clear and uncompromising advice that som smith had instructed operators to give according to naomi lee the shuker family tried to leave the flat at this juncture

00:59:03 tried to leave the flat at this juncture nadia shuker was desperate for the two neighbors not to be left behind and grabbed naomi's cardigan tearing it however naomi would not leave without speaking to the fire service first

00:59:15 speaking to the fire service first having previously been told to stay put naomi lee then called the control room at 02

00:59:24 at 02 51.09

00:59:25 51.09 she said

00:59:26 she said we want to know if we need to if we need to run downstairs or where to go despite the staple advice having been revoked in the control room

00:59:37 revoked in the control room and at the fire ground she was told that there was smoke everywhere in the building and to quote make your way out or stay where you are i can't see

00:59:49 i can't see you need to decide that for yourself your best bet is to try to get out of there

00:59:57 during the course of the call there was knocking on the door in her enquiry statement naomi confirms that this was the shoe care family returning back the timing of the shoe care family

01:00:09 the timing of the shoe care family returning to flat 193 can also be placed by reference to a subsequent call that started with bt exchange at 02 55 39 in which nadia shoe care can be heard to

01:00:21 which nadia shoe care can be heard to shell

01:00:22 shell help help we're alive in grenfell tower upon being put through to cro daddy nadia handed the phone to lydia lowe who asked quote can you send a helicopter

01:00:35 asked quote can you send a helicopter because the fire is everywhere she added the fire is just next to us in the room next to us the operator advised them several times with an emphatic voice to leave ending by saying this was

01:00:48 voice to leave ending by saying this was their only chance of surviving

01:00:53 can i turn to additional contact with family and friends miana shukei sent her best friend a what's up message at 0240 saying that they needed to try

01:01:05 at 0240 saying that they needed to try to escape

01:01:07 to escape it was in reply to a screen sent by the friend showing the tower on fire from the outside

01:01:16 nadia shuker left her brother nabil shuker a voice message in arabic at 02 41 which translates as hello nabil

01:01:28 hello nabil there is a fire in our building we are sitting in our flat okay

01:01:33 okay bye

01:01:37 between 0240 and just after 03 o'clock sorsan shuker was in touch with her sister

01:01:46 sister culminating in her standing with a firefighter at the scene and telling nadia to get out get to the stairs as recorded in the phase run report at

01:01:58 as recorded in the phase run report at volume 3

01:01:59 volume 3 paragraph 16.12 a photograph taken of the whiteboard in command unit 7 at the incident ground time stamped at 0

01:02:11 at the incident ground time stamped at 0 3 o'clock reflected the state of knowledge based on survivor survivor calls at that time i would like the picture of this whiteboard to be shown to the panel so

01:02:23 whiteboard to be shown to the panel so you can recall how the information was set up but before that a trigger warning please it is an image of a whiteboard that will again show flats and numbers but no other

01:02:36 show flats and numbers but no other images

01:02:38 images its reference is m e t 0 0 0

01:02:43 0 0 0 1 5 6

01:02:45 1 5 6 3

01:02:45 3 6.

01:02:49 i'm looking at the top of the white board

01:02:53 board where you can see flat 192

01:02:59 and then two referring we think from the evidence to adults and then five referring to children with a p

01:03:09 with a p suggesting priority now that

01:03:12 now that would reflect the kadir family but in fact there were two adults and three children flat 193 it says 2

01:03:24 flat 193 it says 2 for adults 3

01:03:27 3 for children with a p priority that is also not correct there were

01:03:32 were five adults

01:03:36 flat 194 one adult with a p for priority that's mr disson flat 1956 adults

01:03:47 flat 1956 adults that is also not correct the information as a free am was out of date it did not reflect what naomi lee relayed in the caller 01 30 38 when she

01:04:01 relayed in the caller 01 30 38 when she said we are in the neighbor's house now or what was said in the calls made from flat 193 at o2 37 by nadi issue care and 0242 by bassam shuker in which the

01:04:15 and 0242 by bassam shuker in which the presence of eight people was relayed i.e their family and naomi and lydia

01:04:23 and lydia we can take down the image thank you

01:04:28 when i told you before about the cod and joseph deployment i showed you the wall on floor free that was where the bridge head was just before it moved before 0315

01:04:41 before it moved before 0315 and the only information written on the third floor you will recall was 22 195 with no other references to priority status

01:04:50 status or the occupants or any other mention of flat 192 193 or 194 as identified in the whiteboard time stamped at three o'clock that we

01:05:02 time stamped at three o'clock that we just saw

01:05:05 can we then turn to the list of fsg information that was written onto the wall of the ground floor of the tower once the bridge had moved down there and

01:05:16 once the bridge had moved down there and this was written by watch manager williams

01:05:20 williams my final trickle warning this will be writing in relation to flat numbers and persons

01:05:29 the reference is m e t

01:05:32 m e t 0 0

01:05:34 0 0 1 5 eight

01:05:35 1 5 eight one five

01:05:39 i'm going to ask to zoom in on the bottom end of the middle column of handwriting

01:05:48 and you will see a reference to 193 flat 193 and 22 floor 22 so 193

01:05:59 floor 22 so 193 22 and it says 10 p

01:06:03 p it's

01:06:03 it's difficult to see it's four up from the bottom

01:06:06 bottom in the middle column 193 22 10 p now that entry must have been written after three o'clock and indeed

01:06:17 after three o'clock and indeed likely after 3 21 as it cannot be seen on the earlier photographs and i'm going to link it to what happened with naomi lee and lydia lowe

01:06:28 happened with naomi lee and lydia lowe but while you're still looking at it the fact that there is no ba i.e breathing operators

01:06:35 operators written next to it indicates that no crews were sent to the flat after that time other parts of that wall do bear the ba

01:06:44 the ba reference

01:06:46 reference we can take it down thank you

01:06:52 i'm not going to ask for it to be shamed but you sir and the panel will recall there was also a green wall at the bottom of the stairs at grenfell tower that was also used to write down

01:07:03 that was also used to write down information and there is no reference to flat 193

01:07:09 flat 193 or anything to do with persons there on that wall the reference just for the record is met 00015817

01:07:21 finally a personal notebook entry was made by watch manager fernal that read 193

01:07:30 193 22nd floor 11 people

01:07:34 11 people which he suspected came from the command unit at some point before o347

01:07:42 the phase one report concluded that volume three paragraph 16.55 that it was likely that the hashing kadir family relocated from flat 192 to flat 193

01:07:56 relocated from flat 192 to flat 193 shortly before three o'clock and that they were certainly there by 0307

01:08:11 at 02 59 29

01:08:15 29 police helicopter footage captures a person at the southwest corner living room of flat 193 waving their hand and the information was communicated to the police operators

01:08:27 was communicated to the police operators as quote people on the balcony southwest corner second floor from the top footage which i'll come back to over the next few minutes shows two

01:08:38 over the next few minutes shows two people leaning out of the window and smoke coming out of the flat the reference for that video is m e t three zeros two one five one six and the

01:08:50 three zeros two one five one six and the police log is met three zeros two three two nine four page 19.

01:09:00 bassam shuker called bt exchange at 0301 47. he said please we are dying guys we're dying at the same time footage from the mpas

01:09:13 at the same time footage from the mpas helicopter show someone at the window of flat 193 who is believed by members of the family to have been boschem he just jackie just so he gesticulates as if to attract

01:09:25 just so he gesticulates as if to attract the attention of the helicopter crew but there was no hope of rescue bussim was put through to the lfb at 0302

01:09:35 0302 he asked cro hausen to send a helicopter the helicopter the operator replied we can't rescue you with a helicopter and that they would have to leave as she put

01:09:46 that they would have to leave as she put it and i quote make your way to the stairwell it's going to be dark you can make your way along the wall open the door very slowly

01:09:57 open the door very slowly seeing what's going out and make your way to the stairwell and walk down the stairs out of the building but make sure you're all covered get yourself wet blankets towels

01:10:09 get yourself wet blankets towels you will need to leave the building

01:10:16 exchange again at 0-304-34 telling them that they were dying and asking for a helicopter he was put through to cro daddy who told him to cover himself and the rest of the

01:10:28 him to cover himself and the rest of the family up with wet towels and go to the staircase and that was their only option he told bassam i know the smoke and i know it's going to be hard but this is

01:10:39 know it's going to be hard but this is your only chance your only chance

01:10:43 naomi lee called the lfb at 03.0713 she told them that there were 12 people now in the flat in fact there were 13 people including her

01:10:55 people including her and that the smoke was really bad now she was told to cover with wet blankets and make their way down prior to the call naomi had spoken to lee chapman

01:11:06 lee chapman as with the italian families yesterday this is another example of lee the husband watching the fire on television and talking to naomi on the phone about the fire

01:11:18 the fire while he's in malaysia and she is in grenfell tower the couple were discussed uh how naomi and lydia would try to leave and make it

01:11:30 and lydia would try to leave and make it down for their last chance i deal with the timing of naomi and lydia's evacuation from the flat

01:11:39 as we know at 0-303 firefighter cod out from entry control he and firefighter joseph were briefed to go to flat 195 on floor 22.

01:11:52 to go to flat 195 on floor 22. the crew was not brief with the details of the occupants of that flat in his phase one evidence mr cod told the inquiry that he had no radio communications once he started going up

01:12:03 communications once he started going up the tower

01:12:04 the tower on the way up he met a group of what he perceived to be three children the group must have included naomi lee and lydia lowe who were adults

01:12:15 and lydia lowe who were adults on meeting the crew naomi lee recalls telling the firefighter that she had left more than 10 people in flat 193 on floor 22.

01:12:27 10 people in flat 193 on floor 22. although fire fire firefighter cod neither record this nor sought to ascertain where the evacuees had come from the information appears to have been written on the

01:12:38 appears to have been written on the ground floor world i showed you before the middle column flat 193 floor 22 10 p the evacuating residents exited the

01:12:50 the evacuating residents exited the building at 0321 naomi called lee chapman when he was on the phone with the metropolitan police from kuala lumpur trying to explain his wife's predicament

01:13:01 wife's predicament the transcript records lee suddenly speaking to naomi and realizing she was out but the others were not during the course of the call lee told the police that 10 people tried to get

01:13:13 the police that 10 people tried to get out behind them and she can't see them pc jacobs of the metropolitan police service was wearing body worn camera on the night it recorded at 03 21 14 naomi

01:13:25 the night it recorded at 03 21 14 naomi lee calling out to firefighters in command unit 8 that there was a woman with three children in flat 193 a police message regarding a female with

01:13:36 a police message regarding a female with three children was then recorded at 03 21 32

01:13:41 21 32 pc jacobs passed the information on at 03 23

01:13:46 at 03 23 26.

01:13:48 26. so

01:13:49 so naomi and lydia had been saved but that one crew had been diverted and that was a tragic lost opportunity

01:14:00 and that was a tragic lost opportunity for what by that time would have been both the shoe care family and the kadir family

01:14:05 family in that flat

01:14:10 the final calls from flat 193 began at a point in time when naomi lee and lydia low must have exited at 0-308-13 a caller believed to be

01:14:21 at 0-308-13 a caller believed to be hessian kadir was put through to bta exchange where he called for a helicopter when he was passed through to cro gotz he asked can we escape from the helicopter

01:14:33 helicopter which he said he could see she did not tell him that he couldn't that could not happen she told him they were sending big ladders

01:14:42 ladders during the call someone believed to be nura jamal or possibly basum shuker could be heard to scream please please we're burning the fire is getting inside

01:14:53 we're burning the fire is getting inside crr godz told the caller again that they were sending ladders the caller said if you send helicopter we can escape the operator replied all right well i'll

01:15:05 the operator replied all right well i'll pass that over to let them know where you are

01:15:10 at 0314 nadia shuker was put through to bt exchange

01:15:16 exchange the call lasted for one minute 30 seconds

01:15:20 seconds nadia's opiate opening sentence is my daughter's unconscious she's dying given zainab's young age it is likely

01:15:31 given zainab's young age it is likely that nadia was referring to her nadia was told that the lfb has advised everybody to get out of the building to which she responded i can't breathe

01:15:43 which she responded i can't breathe we can't my baby's unconscious she pleaded repeatedly for a helicopter the bt operator told her to try to get out as quickly as they could

01:15:55 out as quickly as they could in response to the advice given nadia is heard saying we need to go on the staircase guys we need to go on the staircase

01:16:04 staircase i'm being transferred to the control room at 03 15 51 the call cuts off but before it does someone else is in the flat and can be heard to shout can we go on the staircase right guys we

01:16:17 can we go on the staircase right guys we need to go on the staircase you need to go on the staircase are you listening everyone is everyone listening right we need to wet ourselves and go on the staircase

01:16:29 staircase at 03 21 nadia shoe care was called by the metropolitan police operator as a result of the previous call being cut off

01:16:38 off the operator had been told the caller's name was nadia upon her answering he told her nadia you need to escape by all means necessary

01:16:48 necessary she told the operator that there was so much smoke but he replied you're going to have to escape by all means necessary in response to which someone says right

01:16:59 in response to which someone says right we're going to have to go out guys we're going to have to go out the police said panel

01:17:07 panel the 0314

01:17:09 the 0314 and 0321 calls taken together cumulatively indicate a further attempt to escape

01:17:16 to escape but it did not succeed

01:17:23 chairman as you as the panel will also be aware of the helicopter at this time was capturing images of the tower and relaying the location of people

01:17:34 and relaying the location of people trapped

01:17:36 trapped however the heli tele download link was not working and so this was not transmitted to the command unit or the control room the family have identified images from

01:17:48 the family have identified images from flat 1 9 3. as i mentioned earlier at 301

01:17:55 at 301 someone is seen waving something at the window the family believe that this is basim

01:18:01 basim or nadia

01:18:02 or nadia at 3 15 30 a lady possibly nadia is seen waving again at 3

01:18:10 at 3 17 36

01:18:13 17 36 the message is relayed we have people trapped on the building west side southwest corner on floor 17 20

01:18:21 20 21 on the end flats of the west side on the floor i have spoken to lfb at 03 21 18

01:18:32 at 03 21 18 mps helicopter confirms woman with three children from 193

01:18:39 193 at 03 22 45 two people are seen by the window possibly bassam and nadia at 03 23 32

01:18:51 at 03 23 32 recordings are heard on mps relating mpas

01:18:56 mpas relating to flat 193

01:19:05 at 03 2402 a final 999 call began with hashem kadir using nadia's phone to speak to cro daddy

01:19:16 daddy you will hear more detail about this call in the presentation this afternoon the call lasted just under 15 minutes it begins with hashem kadir telling the

01:19:27 it begins with hashem kadir telling the operator that they are trapped in 193 he told the operator that they had tried to get out but there was too much smoke that they could not even see one meter

01:19:38 that they could not even see one meter to which the operator made clear this is your only chance hashim again asked whether they could send a helicopter to which the reply was

01:19:50 send a helicopter to which the reply was quote there's no other way you have to try

01:19:54 try there appears to be some last effort including calling the names of the children

01:20:00 children but the recaller repeatedly says we are dying

01:20:05 dying there are some last personal words heard on the recording which you will hear about this afternoon the call ended at approximately 0 3 39.

01:20:18 helen gabriel mescal called nadia shuker several times during the course of the fire on the last occasion while miss gabriel mesco was still in the tower but just before they went out

01:20:30 before they went out in fact exiting at 03 37 30 she heard basim shuker that the family should try to escape

01:20:41 at about 0 3 30 mina shukur spoke to her friend nadia albuti's daughter for the last time to say that the flat was really hot and full of smoke and she did not think they

01:20:53 full of smoke and she did not think they could get out

01:20:58 the phase one report at volume 4 paragraph

01:21:02 paragraph 30.85 records that some of those who made 999 calls from within the tower were given the impression that rescued by helicopter might be possible or at

01:21:13 by helicopter might be possible or at least we're not told in clear terms that it was not possible it is apparent from nadia's 999 calls as well as calls from others who died in flat 193 that they thought that rescued

01:21:24 flat 193 that they thought that rescued by helicopter was a possibility as you have heard in other presentations so did for instance mario malwari who asked for a helicopter or chopper to get

01:21:35 asked for a helicopter or chopper to get them out in a call at 02 25 38 to cro halsen and was told there is there is one there okay all right the fire brigade are on their way now they're

01:21:46 brigade are on their way now they're making their way it can be added that as the phase one recorded hashim rahman's friend anna kuvlova asked if helicopter if a helicopter could be used at 2 36 12

01:22:00 helicopter could be used at 2 36 12 pallas tekkel as you will hear this week request requested a helicopter at 02 42 and 14.

01:22:08 and 14. the presence of helicopters is of great significance to the members of the shucare family like other occupants of the tower nadiam and basum were left with a false hope that a

01:22:19 were left with a false hope that a helicopter rescue was possible

01:22:23 may i say one last thing about the 999 course

01:22:26 course we have gone through today a sequence of cool transcripts based on preserved tapes of calls that is the largest body of evidence of its kind from the night of the fire and has

01:22:37 from the night of the fire and has understandably been the source of great challenge to this family to listen to and to assist the inquiry in identifying callers and understanding accents or speech which might which might not be

01:22:50 speech which might which might not be identified by original transcribers however painful to listen to these calls have enabled the inquiry to comprehend a great deal and the accuracy

01:23:01 comprehend a great deal and the accuracy of the evidence is something the family are duly concerned about to ensure that the evidence is properly understood and preserved the solicitors for the shoe care family have written to

01:23:12 for the shoe care family have written to you about the transcripts of the nine nine calls made from flat 193 suffice it for me to say on the family's behalf that they invite the inquiry to pay close attention to the audio recordings presented to the inquiry when

01:23:25 recordings presented to the inquiry when making their fact-finding and not to rely solely on the existing transcripts

01:23:34 the archaeology investigation established that the six family members died in the southwest corner of the living room of flat 193 in close proximity to one another also

01:23:46 in close proximity to one another also very nearby with the hashim kadir family based on the positions of the family's loved ones it appears that the adults

01:23:57 it appears that the adults had formed a protective shield around the children and in a very powerful sense they died together as they lived caring for one another

01:24:09 professor purser initially estimated in section six of his phase one report that the adults would have lost consciousness sometime around 0-4-11-0 4-13 and died a few minutes

01:24:23 0-4-11-0 4-13 and died a few minutes later

01:24:24 later he explains that young children such as zainab would likely have become unconscious earlier closer to around 03 53 and died soon after

01:24:35 53 and died soon after that's page 54 of section 6 at paragraph 253

01:24:41 253 of professor perce's report with the older children who were aged 11 and 13 the same point could apply but as he said in his evidence to the inquiry that point is less certain

01:24:54 inquiry that point is less certain the reference is day 296 page 109

01:24:59 page 109 lines 9 to 12. professor persa correlates time of death to the spread of the external fire across the south face of the building which reached the living room area of

01:25:10 which reached the living room area of flat 193 after o337 and which would have caused a rapid deterioration in conditions similar to that reported in flat 203 above which

01:25:21 that reported in flat 203 above which experienced a similar pattern of fire spread

01:25:26 spread professor person's initial estimated times of unconsciousness and death were based on the assumption that the family's uptake of toxic gases was similar to that of naomi lee and lydia

01:25:37 similar to that of naomi lee and lydia leo who as you heard exited the flat 193 and abu frass who fell from flat 203 the flat above at 0350

01:25:48 0350 however

01:25:50 however in his oral evidence the inquiry professor persa clarified the point of difference for the shoe care family being that there was an eight minute period of exposure during the escape

01:26:02 period of exposure during the escape attempt between 02 44 and 0252 which you could also explain the evidence that zainab was already unconscious

01:26:13 unconscious by the time of the 999 call at 0314 and that is transcript 297 page 57 line 11 to page 58 line 20.

01:26:25 page 57 line 11 to page 58 line 20. the 999

01:26:27 the 999 recordings suggest that in desperation the family tried to escape again between 03 and 0321

01:26:38 and 0321 finally the khadir family can be heard to be near to unconsciousness during the final call that ended at 03.39

01:26:48 03.39 this all likely shifts the estimated times of unconsciousness and death of the family back to a slightly earlier period

01:26:58 period in any event president prefers evidence provides the evidential foundation to properly give the medical cause of death for all members of the family as the more specific and informative

01:27:09 more specific and informative formulation of inhalation of fumes rather than more generic formulation of consistent with the effects of fire currently found in all of the final postmortem reports for this family

01:27:21 postmortem reports for this family they were completed without the benefit of professor purse's detailed phase 2 will work

01:27:26 will work all the various other lines of evidence including the course to that we add the archaeological evidence that shows that the two families lost consciousness

01:27:37 families lost consciousness in close proximity to one another in positioning at odds with the fire having been inside the living room at the time

01:27:48 professor purser concluded that due to the predicted rapid increase in smoke and asphyxiant gases in flat 193 it is likely that the occupants would have become comatose and then died from inhalation of toxic gases before they

01:28:01 inhalation of toxic gases before they were exposed to significant heat a conclusion further reinforced by the additional factors shifting the likely time of death back explored with and accepted by professor purser in his oral

01:28:13 accepted by professor purser in his oral evidence and i give the reference transcript 2957-57

01:28:20 line 11

01:28:25 members of the panel can i end by observing something that becomes obvious from the presentation of the known facts this is a family that did everything

01:28:37 this is a family that did everything they could to seek assistance to try to escape when advised to do so and to look after one another in that flat

01:28:45 flat right up until the very end the memorial at avondale park school is for all of these family members who died

01:28:59 since that terrible night hissam

01:29:03 hissam sorsan

01:29:05 sorsan malak

01:29:06 malak jamil

01:29:07 jamil and nabil

01:29:08 and nabil have impacted on everyone who has met them

01:29:13 them they have contributed to the insight and the rigor of this inquiry and they have done it in the memory of the three generations of their family who died it is a privilege for their

01:29:25 who died it is a privilege for their legal teams to present what we have told you today on their behalf and behalf of the rest of the family members who have participated in the inquiry

01:29:37 participated in the inquiry it was serious wish

01:29:40 wish to be buried next to her husband in the family's home visit village in lebanon

01:29:46 lebanon the six members of the shucare family are there now buried just some parting words from these surviving siblings sorsan

01:29:57 sorsan the way to respect beautiful people who died is to ensure justice

01:30:04 justice hissam they were not just ordinary people

01:30:08 people but also extraordinary people they were our family and they should still be here malak

01:30:17 malak they were a lovely caring family and outgoing people they will be remembered in my heart forever

01:30:26 forever and never forgotten and the bill beyond lovely the best family and again they will always be in our heart and

01:30:37 they will always be in our heart and soul

01:30:38 soul they will never be forgotten

01:30:42 panel together these bereaved people tell you

01:30:46 tell you our loved ones now look down at us to get the justice they deserve in every way

01:30:52 way our loved ones now look down at you the chair and the panel members for justice grenfell must never ever happen again so that no one will ever suffer the way we

01:31:06 that no one will ever suffer the way we are suffering now

01:31:11 thank you sir

01:31:29 you

01:31:49 thank you very much mr friedman there will be another presentation later today but that will not take place until two o'clock so we shall rise now

01:32:01 so we shall rise now and resume please at two o'clock thank you very much

01:32:15 you

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